Privacy Policy
Who We Are
At Motion Edges, we maintain a strict privacy policy to protect the data of all users of our website. This
Privacy Policy governs the manner in which Motion Edges collects, uses, maintains, and discloses
information collected from users (each, a “User”) of the https://www.motionedges.com website (“Site”).
Motion Edges is a professional video editing agency that helps content creators, marketers, and
businesses transform their raw footage into polished, professional videos.
Why Should You Read This?
It’s important for each user to study this document to understand our methods of managing data
exchange with our users, including what kind of data we collect, what we do with it, how we secure it,
and the processes involving your Personally Identifiable Information (PII). Your PII is information that can
be used to identify an individual. Our website also collects and utilizes non-identifiable information.
The Types of Personal Information We Collect
Motion Edges provides professional video editing services that enable you to create high-quality video
content. With our experienced team of editors, Motion Edges offers expert editing, color grading, sound
design, and motion graphics to handle all your video production needs.
Data is collected throughout the website as necessary. This information may include:
- Full name
- Email address
- Company name
- Phone number (when provided)
Payment information (processed through secure third-party payment processors)
Video project details and preferences
These points of information will not be collected unless users willingly enter them into our website.
Users reserve the right to withhold any information requested, with the understanding that site usability
may be affected in areas requiring this information. Every PII data point has been volunteered to us and
is not altered in any way.
Non-Personal Information Collection
We collect non-personal data from users who visit our site, including browser type, computer type,
operating system, internet service provider, pages visited, and time and date of visits. Non-personal
information is not linked to specific users.
How We Use Your Information
Data collected allows us to:
- Provide personalized video editing services tailored to your content needs
- Process your video editing requests and deliver completed projects
- Respond to service requests and customer support inquiries
- Send important updates about your projects and account status
- Communicate via email regarding service updates
- Improve our website and services based on user feedback
- Conduct customer satisfaction surveys
How We Protect Your Information
We collect payment information only through secure, PCI-compliant third-party payment processors. We
never store complete credit card numbers on our servers. Our security measures include:
- Industry-standard SSL/TLS encryption for all data transmission
- Secure cloud storage with restricted access controls
- Regular security audits
- Encrypted backups of all user data
- Multi-factor authentication for administrative access
- All information is stored in secure facilities requiring credentials for access within our organization.
Video Content and Project Data
Any video files or project materials you upload to Motion Edges are:
- Stored securely in encrypted cloud storage
- Accessible only to you and authorized Motion Edges personnel processing your projects
- Retained for 30 days after project completion or account cancellation
- Permanently deleted upon your request or after the retention period
- Never shared with third parties without your explicit consent
Cookies
Our site uses cookies to improve usability. Cookies are small files transferred to your hard drive that help
our site recognize your browser and remember certain information. We use cookies to remember login
credentials, understand user preferences, and compile aggregate data about site traffic.
Users have complete control over cookie settings through their web browser settings. Turning cookies off
may result in reduced functionality of certain website features.
Third-Party Disclosure
We will never trade, sell, or disclose any user PII to outside firms unless users have been notified first.
This excludes our key partners, including cloud hosting providers, payment processors, email service
providers, and customer support tools. These partners are bound by confidentiality agreements and use
data only for stated purposes.
Data will be released when required by law enforcement, to comply with our site policy, or to protect the
safety, rights, and property of our company and others.
Data Retention
We define clear timelines for storing personal data:
- Active user account data: Retained for the duration of your subscription
- Canceled account data: Retained for 30 days, then permanently deleted
- Video project files: Retained for 30 days after project completion or account cancellation
- Server logs and IP data: Retained for no more than 90 days, then anonymized or deleted
- Payment records: Retained for 7 years for tax and legal compliance
Your Rights
You have the right to:
- Request a copy of your data
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Withdraw consent for data processing
- We will respond to all requests within 30 days.
IP Data Usage
We collect IP addresses only to prevent fraud, diagnose technical issues, ensure platform security, and
analyze website traffic patterns. IP data is never used for profiling and is automatically anonymized or
deleted after 90 days.
External Links
Links on Motion Edges to external resources may not match our privacy guidelines. We strongly
encourage users to read the privacy policies of external pages before proceeding. Motion Edges is not
responsible for the privacy practices of external websites.
Electronic Communication
We comply with global legislation governing electronic communication and agree to:
- Never use deceptive email addresses or subject lines
- Clearly indicate promotional content
- Display our company’s physical address in commercial emails
- Process unsubscribe requests within 10 business days
- Include an unsubscribe link in each marketing email
Legal Compliance
Motion Edges complies with international data protection regulations, including GDPR, CCPA, and CPRA,
ensuring your personal information is collected, stored, and processed in accordance with globally
recognized legal frameworks.
Changes to This Privacy Policy
Motion Edges may update this privacy policy at any time. When changes are made, we will update the
“Last Updated” date and display a notice on our website. Users are encouraged to review this page
regularly. Your continued use of the site after changes constitutes acceptance of those changes.
Your Acceptance
By using this website and our services, you confirm that you agree to this privacy policy. Should you
decline this agreement, please refrain from using the site.
Contact Us
For questions regarding this privacy policy, to exercise your data rights, or to report privacy concerns,
please contact us:
Motion Edges
Email: raheelgul@motionedges.com
Website: https://www.motionedges.com